01 INFORMATION PROCESSED BY THE APP
A. Information You Enter
When preparing a packaging service request, you may enter information such as:
- Full name
- Phone number
- City or service location
- Address or location details
- Preferred service date
- Selected packaging service
- Tour or on-site service mode
- Quantity, item or packaging notes
- Additional request instructions
This information is used to create and identify your local service request.
B. Booking Information
The app creates and stores booking-related information, including:
- Booking or request ID
- Selected service
- Booking date and creation time
- Request status
- QR verification data
- Active or completed history
C. Camera Access
The app requests camera permission only when you use the built-in QR scanner. Camera frames are used to detect booking QR codes. The app does not intentionally save photographs or record videos through this scanner.
D. Internet Access
Internet access is used to load online packaging and service images displayed in the app. Image requests may be processed by the relevant third-party image hosting provider, such as Unsplash. Those providers may receive standard technical request information, including an IP address, device or browser information and request time, according to their own privacy practices.
02 HOW INFORMATION IS USED
Information processed by the app is used to:
- Prepare packaging service requests
- Display active bookings
- Generate unique booking QR codes
- Verify a booking through QR scanning
- Update a local booking status
- Maintain local booking history
- Pre-fill or prepare an email support request when initiated by the user
- Improve navigation and provide requested app features
03 LOCAL STORAGE
Booking details, user-entered information, request history and application preferences are stored locally on the user's device using Android local storage, including SharedPreferences.
The current version of the app does not require a user account and does not upload booking records to a LEVER PACKAGING server automatically.
Local information normally remains on the device until one of the following occurs:
- The user clears local data through the app
- The user clears the app's storage in Android settings
- The app is uninstalled
- The device operating system removes the data
04 QR CODES
Booking QR codes are generated locally for the related booking record. A QR code may contain a booking identifier or verification information required to locate and update the corresponding local booking.
Users should avoid publicly sharing booking QR codes or screenshots containing personal request details.
05 EMAIL SUPPORT
When a user selects email support, the app may open an installed email application with LEVER PACKAGING's support address and a suggested subject.
The user decides whether to write and send the email. Any information sent by email is then processed by:
- The user's selected email provider
- LEVER PACKAGING as the email recipient
Users should avoid including unnecessary sensitive information in support emails.
07 PERMISSIONS
The app may request the following permissions:
CAMERA
Used only to scan QR codes for local booking verification.
INTERNET
Used to load online images and support network-based content required by the interface.
Permission access can be controlled through the device's Android settings. Some features may not work if the required permission is denied.
08 DATA SECURITY
We use reasonable measures appropriate to the app's local-storage design. However, no device, storage system, email transmission or internet service can be guaranteed to be completely secure.
Users are responsible for protecting access to their devices and should use a device screen lock where appropriate.
09 USER CHOICES AND DATA DELETION
Users can delete locally stored app data by:
- Using the Clear Local Data option in the Company Center, where available
- Opening Android Settings, selecting the app and clearing its storage
- Uninstalling the app
For information that a user has voluntarily sent by email, the user may request deletion by contacting:
The request should provide enough information to identify the relevant communication. We may retain limited information where required for legal, security, fraud-prevention or legitimate record-keeping purposes.
10 CHILDREN'S PRIVACY
LEVER PACKAGING is a general business-service application and is not directed to children under 13. We do not knowingly design the app to collect personal information from children.
A parent or guardian who believes a child has provided information through email may contact us to request review or deletion.
11 THIRD-PARTY SERVICES
Online images or external email functions may involve third-party services. These services operate under their own terms and privacy policies. LEVER PACKAGING does not control how independent third-party providers process data outside the app.
12 SERVICE REQUEST DISCLAIMER
The app is used to prepare and manage packaging service requests. A saved booking is not a payment receipt, binding quotation, guaranteed appointment or confirmation of final service availability.
Pricing, materials, timing, travel, location access and final service arrangements are confirmed separately by LEVER PACKAGING.
13 CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy when the app, its features, legal requirements or data practices change. The revised policy will show an updated effective or last-updated date.
Users should review the policy periodically.
14 CONTACT US
For privacy questions, support requests or data deletion inquiries, contact:
LEVER PACKAGING Pak
Email: dev@leverpackaging.online